Palm Tungsten E Handheld

One of my other new toys for Christmas was a Palm Tungsten E. This is the lowest end of the Tungsten family and had the best price/feature mix of all the Palms I looked at. The rest of the models were a little too pricey for me, and the Zire line just felt to flimsy in my hands.

I had never owned a Palm before and was a little concerned about "learning Grafitti", which is the way you write into a Palm. Turns out that wasn't a problem as Grafitti is exactly the way I write in print text, so there wasn't much to learn. Now the special escaping you have to do for symbols like $, and [ is a bit odd, but I caught on quickly and the palm has help for that built in. Just drag the stylus across the length of the whole screen from top to bottom and the writing help pops up.

The Tungsten E is different from most of the Palm models in that it doesn't use a cradle, which for me was big plus. Instead it just plugs into the USB port, which allows synchronization. I always thought the cradle was a bit akward, and since I am syncing at both home and the office I just need two cheap USB cables and not two cradles. It also allows me to lie the Tugsten E flat on the table and not have it standing up looking 'interesting', an oft over looked but important point when you have small children running around the house.

The only minor complaint I have about the E was in playing music. I apparently skimmed the site too quickly when reading about the features and saw that the E could be used as an MP3 player, which is true, but you need to buy an additional memory card to store the tracks as you can't use the onboard memory. It wasn't expensive, $30 for a 32MB memory card, since I don't really intend on carrying around an extensive music collection, but more an annoyance that I had to order it seperately because the on-line Palm site didn't make that terribly clear.

The Palm has also come in handy in two respects with the adopotion. The first is that I can store photos on the E making it easy to update as new photos come in. The second is having a easily searchable place to store all the stuff we will need as we travel in China including itinerary, flights, currency conversion, phone numbers, and of course games to play while we wait. My current addition being a nice little Yahtzee game, which is the only piece of software I have added to the Palm so far. There is a ton of software available, from free software like the Yahtzee game to many commercial packages. One of the more intersting ones to me are the city transportation maps and train/bus schedules that are available for major cities. All in all a handy little device that has quickly become indespensible to me.

Where do you get another USB cable for the Tungsten E ? I've checked with Palm and they say they are not avalible yet.

Posted by Ernie Smith on 2004-01-19

I mis-spoke on that point. The USB Cable is just a standard USB peripheral cable that works for synchronizing. You still have to use the wall-wart for re-charging the Tungsten E.

Posted by Joe on 2004-01-20

I just went out this morning to dick smith electronics intending to buy a Palm Zire 71. When I was having a look at the Palms, out of the corner of my eye I spotted the Tungsten E. I had a look at the features and compared them with the Zire 71 and decieded that the Tungsten E was best for me. In a matter of 4 hours have Installed all that is needed and I am listning to Mp3's and watching movies and all systems go. I think that the Tungsten E is great.

Posted by Dave Harvey on 2004-01-28

To get the graffiti Help, you need to drag from "bottom" to "top", not as you stated from top to bottom. Tried it over & over as you described, till I decided to do the opposite and bingo, it appeared. Lovely PDA. The power button is sited wrongly, though. It is turned off-and-on easiily as you reach for the stylus.

Posted by Rabi on 2004-01-29

I am interested in becoming a first-time PDA owner, but I am on a limited budget. The Tungsten E sounds like a very good purchase, but I was wondering if there were any good deals out there? Or is it a standard $199 everywhere? Thanks. Tony

Posted by Tony Bruno on 2004-02-06

I do am hoping to buy a Tungsten E,and I found the report helpful,but can I ask is the standard price as stated $199 as will be in NY very soon,and they work out at $275 here !

Posted by FranK Carroll, Liverpool UK on 2004-02-07

Is it possible to use HTML files with Tungsten E? I have got a digital camera with a SD memory card: do you think I would be able to transfer the photos directly on the PDA? Many thanks, Davide (Italy) I think your site is useful for who's still lookink for his PDA.

Posted by Davide on 2004-02-07

hey! If you're not in a hurry to get your Tungsten E charged up, just leave the synch cable attached in the evening and your computer on standby and the palm will be charged by morning.

Posted by James on 2004-02-09

I have downloaded "some" ( >100 ) Palm Software form the Internet. Then I saw FreeBoost wasn't compatible with My Palm Tungsten E yet ! Could you try it for me ? I think the power button design is a great idea, because when I take out the styli, it automatically turn the handheld on, not wasting time !

Posted by Anh Linh Ho Ngoc on 2004-02-11

When the battery on the Tungsten E dies, does the RAM (i.e. contacts) disappear like with the Clie? Or is there a backup battery of some sort? Thanks

Posted by anonymous on 2004-02-12

James, It does appear that the Tungsten E does trickle charge from the USB connection, I've done this myself and have found references to it on the net, but I find it odd that the PDF manual that comes with the E doesn't mention this at all.

Posted by Joe on 2004-02-13

Jason, if the battery dies completely then the E will lose it's memory. I haven't found that to be a problem since I just leave the E charging on the USB port every night, and if it does lose all it's memory you just need to sync back up to your desktop.

Posted by Joe on 2004-02-13

One tip I have for fellow tungsten E users. If your battery life seems to be poor, try doing a hard reset whilst the charger is plugged in. This resets the battery-reporting feature and you get a more accurate representation of battery life. I'm using my Tungsten E for MSN messenger and web access on the move with my GPRS Siemens SL55 and love it!

Posted by Will on 2004-02-17

Hello Everybody, I'm new to this PDA world. I've read that Sony's Clie PEG-TJ35 is equally good. Have read loads of reviews comparing both, but still could not make up my choice :-( My only concern with Palm PDAs is the fact that many of them, after a year or two, start having digitizer problems. Can anyone comment on this?

Posted by Atul on 2004-02-19

I am so glad that I stumbled upon this site re: the E. I absolutely love it; I'm a former Visor Edge owner which was wonderful but limited in memory. I've been having problems with the battery holding a charge and I believe I got my answer on this site. That was wonderful. Thanks.

Posted by Linda on 2004-02-25

Hi: I purchased a Palm Tungsten E today and installed the disc. I have tried at least a dozen times to synch my Palm to my Dell Inspiron 4100 laptop, and it will not work. The Palm support website is not very user friendly. Any suggestions? Thank you in advance for your help. Ashley Fletcher

Posted by Ashley Fletcher on 2004-02-25

Ashley, Can't offer any tips right now, but maybe you could give more details, such as what exactly happens, what you expect to happen, any error messages that get displayed, etc.

Posted by Joe on 2004-02-25

Hey. I hope the people who mentioned being interested in getting this haven't done it yet: I got one this week on overstock.com for $120, after a $10 link discount, now expired, I believe (but try techbargains.com for another one). The base price has also gone up for the blemished ones, which is what I got, from $130 to $145. So you might not be able to get such a good deal now. I'm very happy with my "blemished" one, came with everything you'd get in the box, and not really blemished, as far as I can see. Maybe a couple of scratches that would have appeared in the first few days of use anyway. Just arrived loose in some bubble wrap. I'm happy. Beats buying a graphing calculator for $20 less.

Posted by Andy on 2004-02-28

I just oredered a palm tungsten E, I was interested in documents to go, above all. But it does not come loaded from the start, do i have to download it ? If not, how can I make it work?

Posted by Pablo on 2004-03-01

I just bought a Tungsten E a few days ago and I LOVE IT!!! I was looking for a non expensive PDA but with good tools to work with (like Documents to Go), so i found the E and it's really great. Pablo, Documents to Go is in the installation CD, you must install it after installing Palm Desktop, and really works fine.

Posted by Hector on 2004-03-02

My husband bought a Palm Tungsten E after me and when we set his up it used my name as user. How so we remove my name and set up up with his own user profile? We have tried to uninstall everything and reinstall but it will only recognize my user name. Is there a hard reset which will erase everything on his Palm?

Posted by Bernadette on 2004-03-05

Bernadette: hard reset should work like with older Palms: hold down "up" then press Power, release power then release "up".

Posted by Waingro on 2004-03-09

I bought a Tungsten E six weeks ago and agree it is a beautiful PDA.
BUT after 6 (six) calls to the Help Line PDA and a letter to the CEO NOONE HAS BEEN ABLE TO TELL ME HOW TO HOT SYNC IT VIA THE USB CABLE. Under their instruction I have unistalled and then reloaded the software over and over again and made all sorts of other adjustments. I have Windows XP Home. I keep getting the same error message "the connection between your handheld computer and the desktop could not be established" over and over again.. One thing, when I click the 'hotsync' icon at the bottom right hand corner of my desktop it does NOT have "usb". It just has "network", "modem" and "local serial" on the drop down list. Do you think they packaged the wrong software? And if so why won't Palm send me the correct software despite my asking them to?
All advice most welcome. I'm getting desperate.

Posted by GeraldZ on 2004-03-14

I'm concerned about battery life on Tungsten E.  Exactly how many hrs of use can be expected between charging ?  And is there a battery life indicator ?

Posted by David on 2004-03-16

Does anybody know if the Palm Tungsten E reads SD cards with 256 mb or more? Thank you guys.

Posted by Murphy on 2004-03-18

I bought the Tungten E on EBAY, and it did not come with the software disc. I hjave since purchased Documents to Go and Pocket Quicken for it, but am being told I have to download "Desktop". I go to Palm and they say use the software disc that came with it. Any way of obtaining a copy of the original software or Desktop on line? Otherwise all these tools will not work for me

Posted by Scott on 2004-03-19

Truly this is a sweet piece of equipment, but getting it to connect to the internet is not quite so sweet, up to this tyme i have tried everything, the only way it will seem to make it to the internet is through a dailup modem on my nokia 8390 phone, but wouldn't u know, my gsm network does not support digital dailing, thus no internet. right now i am still trying to connect to my laptop thru either the ir port or the usb so i can share my internet connection with mypda. there is not that much useful help out there

Posted by Fiifi Markin on 2004-03-28

The palm desktop can be downloaded from the palm support website, together with the hotsync mamager, and the doucuments to go can also be gotten for free

Posted by Fiifi Markin on 2004-03-28

Purchased a Tungsten E and a 128 MByte SD card. I am trying to load MP3 files onto the device via the Quick Load. When I initiate Hot Syn the tranferring starts but does not stop. Am I doing this correctly or better yet what is the correct way to load and play MP3 files.
Thanks

Posted by Ray G. on 2004-04-04

I've had my T/E for just over a week and I've got to say that after my IIIxe, I'm really disappointed.
My gripe is the battery life which is totally pathetic.
I got over a week on 2 AAA batteries with the old Palm and with the E I'm lucky to get 3 hours. This means that I'm limited to how much I can use the device when I'm away from either a PC or a powerpoint. I've had to go back to the old Palm on more than a few occasions already.
Apart from the battery issue, I really like it. It's got a nice "feel" to it and the screen (which probably drains the battery...) is superb.

Posted by Sue B on 2004-04-05

Sue B, You can enhance your battery life by doing the following:
1. Keep the screen brightness at its lowest level. This is adequate in most situations. 2. Try setting the keylock to automatic (Preferences, General, Keylock) in case you T/E is accidently getting powered up in your pocket.
3. Set the Beam Receive to OFF (Preferences, Power). You may also want to reduce the number of minutes for Auto-off after.

Posted by Mark T on 2004-04-07

GeraldZ,

I have a T.E with windows XP and I hotsyncs okay. However everytime I have gotten a Palm (or helped a friend with the setup) the Hotsync never worked first time.

1. Ensure that the Local Hotsync option on the Tungsten is setup to Cradle/cable.

2. Try each USB port on your computer.

3. Try changing the COM port of the desktop software (right-click on the desktop hotsync icon, then Setup, Local, then change the COMn to a different port, try all ports listed).

Keep a log of all combinations you have tried, so that you don't miss anything.

Posted by Mark T on 2004-04-07

Can I attach the Tungsten E to my mobile via a cable? or does my mobile require IR to communicate with the 'E'.

Help please

Posted by Harry Graham on 2004-04-12

i just bought a tungsten E, how do i cahnge the language to spanish?

Posted by Mario on 2004-04-14

Argh!  I'm about to flip my lid!  I'm on my second Tungsten E.  I loved it to begin with, but am now having problems with the second one.  The first one died completely.  I'm trying to get rid of a hot sync clitch and am not having any success.  I'm also having problems trying to delete programs only to have them be updated with a new hot sync.
  I would like to do a hard reset, however it is not clear how to do this.  I can get the screen up that asks me to press the UP button to perform the hard reset.  There is no UP button on an E???  What IS the up button???  Every button I've tried merely stops the hard reset.  I have spent 4 hours trying to resolve this so far tonight.  grr grr

Posted by Susan on 2004-04-15

Okay...I figured out what to push for the hard reset...and it did reset the Palm.  However, when I did a hot sync EVERY program I've tried to delete was put right back on again.  HOW do I delete the programs (3rd party software) from my computer to keep it from getting restored on the palm?  ((banging head on desk))

Posted by Susan on 2004-04-15

I cannot load my lotus calender on my tungsten E. any clues or help.

Posted by jim a on 2004-04-20

My T/E will not charge. I think it fell on the floor (not far or a hard fall, just a wood floor) and after that the battery wouldn't charge, though it did work. Until the battery lost all power, now it's just dark. Anyone?

Posted by carol on 2004-04-21

My girlfriend just gave me hers, she's had enough if it. I cant seem to get this tungsten E to turn on either... Can I if it is really only a 90-day warranty?

Posted by Tom on 2004-04-21

I get a error 1606.  Went to MS KB 315352 and looked registry; it has the string set per the KB.  Because machine is a Dell with win 2k OS and I am not the adminstrator because it is a company. Still can't install Palm Desktop to sync Tungsten E. Does anyone have any ideas?

Posted by Bill on 2004-04-21

i'm trying to install Palm OS 5 w/ a TRungsten E and keep getting something like 'cannot reach Palm Destop.msi" then error 1714 any suggestions?  I've been at this for a week and palm has no useful help

Posted by walter on 2004-04-29

I have the sqme error and investigating.

So far I have found

Windows Installer Error 1714
The older version of [2] cannot be removed. Contact your technical support group. System Error [3].

Posted by tremis11 on 2004-05-21

MY 2ND "E" CRASHED LAST NIGHT. STILL WAITING FOR WARRANTY CLAIM ON FIRST ONE. fIRST ONE GOT WET "DAMP" ON THE TABLE WEHN A DRINK WAS SPILLED, MAYBE A TEASPOON OF WATER HIT THE PALM.THIS THE SCREEN JUST WENT WHITE ON BOOT UPS AND WOULD NOT SHUT OFF WITH THE SWITCH. TRIED A RESET SEVERAL TIMES NOW SCREEN IS OFF BUT SYSTEM WON'T COME BACK UP. GOING DOWN TO STORE NOW TO SEE HOW GOOD THE EXTENED WARRANTY I PURCHASED IS? MY ZIRE 71 IS NOW 2 YEARS OLD AND NO I REPEAT NO PROBLEMS, SHOULD HAVE SPENT THE EXTRA 60 BUCKS FOR THE ZIRE FOR MY SECOND PDA. TUNGSTEN E IS TERRIBLE

Posted by WALT on 2004-05-25

I got my tungsten E about 15 days ago, while running an application it crashed and went to white... I tried to reset it, it did not reset. Its stuck on the "Palm Powered" screen and cant make it turn off or nothing, not even the hard reset works!
I am afraid of the screen burning, cause I am waiting for the battery to die... how much time does it take!
I need help, NOW, not tomorrow, thks.

JRD

Posted by Jorge Ramos on 2004-06-02

I have a Tungsten E and its 3 months old. It crashed last night , screen froze same thing as the guy above . Well, when it finally worked All my details had disappeared contacts everything..Any chance of getting it back?

Posted by Lia on 2004-06-04

My wife recently got a Tungsten E. I was very glad at this as she is normaly a technophobe. I set it up for her and let her loose.

She would comaplin to me alot that it would crash all the time. At first I thought that it was her. I have now tried to resolve the matter for her and have come to the conclusion that it is the device at fault.

The device would lock up for no reason and not powerdown or up, even when fully charged.

I have performed a hard reset (after 3 hours of trying) and even before a hotsync the device will crash even when charging.

I have been in contact with Palm and all they will offer is a reconditioned unit . This is after huge hassles to get any reply at all. The unit is 40 days old!  I europe there is by law a 2 year warranty on all electronic items sold. I feel deeply insulted by the resposne from Palm. Looking across many forums this is a common problem yet they think that they can avoid their responsibilty to customers.

I think that it is disgraceful that they attempt to dump defective goods on the general public.

I will keep you posted on how it goes.

Posted by Sev on 2004-06-05

where could i get a cd desktop softwhere

Posted by joe on 2004-06-29

Info for Walter and tremis11.  Had the same issue on WINNT.  User already had admin rights.  I installed using my domain admin account and then logged back in as user.  Ran "c:\program files\palm\hotsync -r" as per info at http://205.141.210.158/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=960,E=0000000000003401569,K=7293,Sxi=1,useTemplate=Case.tem,CASE=10213.

All works great now.

Posted by huh?? on 2004-07-01

Can anyone help me? I just got a new Tungsten E (3 wks). All of a sudden I can't get in. When I turn it on , all that shows is "tap on the centre of the target.
Looking forward to response fron anyone before I throw it out the window.

Posted by M. Howlett on 2004-07-11

Am trying to play MP3 on Tungsten E but it keeps doing an auto-shutdown after a few minutes. How do I turn this feature off so I can listen to a whole album? Any ideas?

Posted by Mark Williams on 2004-07-13

My Tungsten E is not syncing my list of contacts.  I did at some point, but stopped.  I went into the Hot Sync drop down on my computer, and I see that Contacts is not on the custom list.  Help.

Posted by Joanne Leifheit on 2004-08-13

I agree with above note  re: defective product dumped on customers- I think the better business bureau needs to be contacted

Posted by ra on 2004-08-14

I have a Tungsten E that has gone dead...dead... How can I change the battery???

Posted by Bob on 2004-08-17

My Tungsten E went completely blank the other day. It was supposed to be recharging at the time. I couldn't get any of the buttons to respond. No hard reset; soft reset etc. Anyway I plugged it into to my USB port on my computer as a last resort and voila, it was charged up and was OK. It appears that the port for recharging thru the wall-charger is dead or defective. I'll try another cable if I can get one and see what happens. All my installed apps were gone and the PDA was back to the base settings but I prefer that to a dead PDA. I can easily re-install the apps, pictures etc. from backup.

BTW. a hard reset is done by holding the power button and inserting a paper clip or similar into the "reset" hole at the back of the PDA. A soft reset is done by inserting abovementioned clip into the "reset" hole at the back of the PDA.

Posted by AL on 2004-09-03

I have a brand new Tungsten E and have had to load the software from the web as I am suing Apple OS-X and needed the upgrade.  However, I cannot synchronise and all it keeps telling me is that there is a conflict in teh installed conduits.  What can I do?  I can't find any help on the website or in the manual, or in the small book that comes with it.  I have had a Palm for years and so am not inexperienced in this area, but am stumped on this occasion.  Any help wouold be appreciated.

Posted by Libby McMillan on 2004-10-10

I have problem  connecting my Tungten E with GPRS Sony-Ericsson Z600.
The log file at PDA brings out:
Connect Log

S: AT+CGDCONT=1,"IP","internet";
S: ^M
LCP->CfgReq
LCP<-CfgReq
LCP->CfgAck
LCP<-CfgAck
LCP Up
LCP->TrmReq
LCP<-TrmAck

Service name:
Local IP address: 127.0.0.1
Gateway address: 0.0.0.0
DNS addresses:

On service connectionProgress window I get:

Error:Incomplete setup. Please check your network settings

Can anyone help me?

Posted by Thermike on 2004-10-13

I am having significant issues with my Tungsten E.  Specifically, power.  I cannot get my battery to charge over 74%.  I have done the hard reset thing with the charger plugged in, I have let it drain all the way and recharged..etc.  Nonetheless I have also replaced the battery, no avail.  Is there a way to flash the Palm as a whole.  I can build conduits to get software back on the machine but I want to essentially rebuild it.

Posted by Matthew on 2004-10-21

help my tungsten E will not hold battery life  I've tried soft set, hard set  removing unused applications..nothing works. pda is only 7 months old

Posted by ruefolks on 2004-11-07

waingro's 3/9 comments. 

Does anyone know the answer to this?  I am having the same problem and am equally frustrated?????

Posted by kelby on 2004-11-17

waingro's 3/9 comments. 

Does anyone know the answer to this?  I am having the same problem and am equally frustrated?????

Posted by anonymous on 2004-11-17

waingro's 3/9 comments. 

Does anyone know the answer to this?  I am having the same problem and am equally frustrated?????

Posted by anonymous on 2004-11-17

About MP3s
Regards MP3 do not send them using hot synch, for some reason it takes forever (which makes me think the USB is 1.1 not 2). Instead use the real player. Download it from www.realplayer.com. Install it on your laptop or desktop, turn on your palm and be sure the usb cable is attached to your computer and palm, select the songs you want to transfer and voila. It FLIES!
Now if you are a geek (like me) go to the option's panel and select conever mp3 to rma. That will conver the mp3 file that is gonna be send to your palm which will save a lot of space (more songs will fit your expansion card) but it WON'T alter the original file on your computer.
About the max size of the expansion card, i have tried 16MB, 128MB, 256MB; 512 MB and finally 1GB and all of them are recognized and works fine.

Posted by Marco on 2004-12-03

About MP3s
Regards MP3 do not send them using hot synch, for some reason it takes forever (which makes me think the USB is 1.1 not 2). Instead use the real player. Download it from www.realplayer.com. Install it on your laptop or desktop, turn on your palm and be sure the usb cable is attached to your computer and palm, select the songs you want to transfer and voila. It FLIES!
Now if you are a geek (like me) go to the option's panel and select convert mp3 to rma. That will convert the mp3 file that is gonna be send to your palm which will save a lot of space (more songs will fit your expansion card) but it WON'T alter the original file in your computer.
About the max size of the expansion card, i have tried 16MB, 128MB, 256MB; 512 MB and finally 1GB and all of them are recognized and works fine.

Posted by Marco on 2004-12-03

My Palm Tungsten E install CD is lost. Any suggestions where I can find a replacement.

Posted by Jo Banks on 2004-12-15

My Palm Tungsten E install CD is lost. Any suggestions where I can find a replacement?

Posted by DESIREA on 2005-04-10

How come when I do the hard reset, all my programs are still there?

I did press the power button while placing a pin at the back to the reset button but once it boots back up, it's as if nothing happened. All my programs are still there.

Posted by Primo on 2005-04-17

How come when I do the hard reset, all my programs are still there?

I did press the power button while placing a pin at the back to the reset button but once it boots back up, it's as if nothing happened. All my programs are still there.

Posted by Primo on 2005-04-17

any ideas were i could find tungsten cd

Posted by anonymous on 2005-05-24

My PLAM TUNGSTEN E does not turn on with any button. But however when I soft/hard reset it, it turn on then again turns off after about 5 secs. I tried connecting it to the wall charger but still it does not turn on. Any Ideas?

PALM gives only 3 months warranty on these what a shame for paying 200$ you just get 3 months? I would have not bought this if I knew about the low warranty period

Posted by bnbraj on 2005-06-23

Exactly same symptoms as bnbraj (2005-06-23). Yesterday my Tungsten E began turning itself off "automatically" following hard (pinhole) resets. The power button doesn't turn the machine on, but the reset button causes it to begin resetting. It stays on for a total of about five seconds, as bnbraj mentioned. This is enough time to show the "Palm Powered" and "Tungsten" startup screens and proceed to the stylus calibrating target screen before turning off. It turns off after approximately one second in the stylus targeting program. If I begin the stylus calibration procedure immediately, or if I exit this program, or if I push a button (Home, HotSynch, etc.), the machine behaves perfectly normally for about one second, then powers off. It is as if the "go to sleep" power off function were set to one second.

Here are more interesting wrinkles:

If I power off using the power button during the one second of normal operation, the machine turns off normally. I can then power on as usual with the power button; the machine starts where it left off in the stylus calibration program and operates normally for whatever is left of the one second, then shuts down. The power button becomes non-responsive again, and I am back to square one!

If I hold the power button in and hard reset, the machine stays at the "Palm Powered" screen until I release the power button, then prompts "Erase all data? / Yes='up button / No=any other button" Whichever option I choose, I still get about one second of normal operation before shutdown.

I would greatly appreciate any help or insight from anybody. I am freaked out not to have my trusty and heretofor durable E.

David

Posted by David Barbour on 2005-06-27

Possible solution to problem with Tungsten E:

Following up my previous post, I did some more research online, tried a few suggestions, and came up with something that makes me hopeful that the problem is fixed (time will tell if it is permanent.)

The problem, again, was that my Tungsten E would not turn on with the power button, and would stay on for only about five seconds after a hard reset. Nothing I tried altered this fundamental behavior until I tried the following:

1. Power adapter plugged in.

2. Hold in power button and perform hard (pinhole) reset. Release power button.

Message appears telling you that your battery is dead and that you need to charge it for several hours. With the power adapter connected, the on/off switch now works normally, and you can begin to restore your system or whatever.

It seems likely that if I had followed this procedure in the first place, I would not have lost any data. As things are, in the process of trying to get the thing to work, I erased all my data. Glad it's backed up.

The best explanation I have read for all of this (also posted here, by Joe, on 2004-02-13), is that, with age, the performance of the battery and/or charger changes enough that the circuits that sense battery status get discombobulated and need to be recalibrated, which is accomplished by reset with power connected. I don't recall reading this in any Palm documentation, but if they get $125 to make this 'repair' they may not have a motivation to do so.

Hope this helps somebody.

Posted by David Barbour on 2005-06-27

My friend has a Tungsten E and I tried the about suggestion, but it is not working for me.  Any other suggestion?

Posted by Doug on 2005-07-01

anyone can help me to get a copy of tungsten E cd... i lost mind dont know where i can get it... please email me quick_112@yahoo.com  thanks guys.

Posted by Reggie on 2005-07-03

Hi All,
I have just purchased a Tungaten E and am having trouble with word documents.

when I copy word documents with pictures in them from my main computer the pictures seem to disappear and are replaced with a bi questionmark.
Any help greatly appreicated.

Regards

Mark

Posted by Mark on 2005-07-04

Will, plz help: I can't set my palm to connect with my sl55 gprs (I can only gsm) how did you do it?

Posted by anonymous on 2005-07-21

Hi,

For some reason I now get error messages related to a line number every time I try to close any document.  It says that the memory is set to null or something like that.  When I press done, then it resets the entire unit.

Has anyone had this problem before?  Doesn't matter if it is Word,Exel or any other document.

Thanks

Posted by Frank on 2005-07-27

The power button does not work at all.  I can press one of the other buttons and get in but cannot turn it off.  I have to let it turn off after none use.  Anyone else with this problem?

Posted by M C L on 2005-07-27

My Palm Tungsten E install CD is lost. Any suggestions where I can get one from in the UK?

Posted by Mark on 2005-09-10

Does anybody know how to keep the Palm turned on.  Mine only has maximum on for 3minutes after no use.  I would like to have the choice of always on?  Anybody know??
Thanks
Shelley

Posted by Shelley on 2005-09-24

My E was the perfect work horse. Connected to my car stereo for a great MP3 player. Put my homework on the Word and Powerpoint.  Used it the other day, had dollar bills inside the cover and noticed the screen was "clicking" and thought I had the pressure off the screen. Now won't come on at all. Did all the resets, opened the case and the battery checks out. Anyone else know what I could have done to it, or any other thing to try?

Posted by heartRN on 2005-09-28

Does anyone know how I can get around the error 1714?  I have a Tungsten E and recently bought a Zire72.  I couldnt uninstall Palm Desktop and installing from both E and Zire72 CDs doesnt work (zire cd says error 1714 and E cd tells me I already have newer Palm Desktop).

Posted by Abe on 2005-10-04

Does anyone know how I can get around the error 1714?  I have a Tungsten E and recently bought a Zire72.  I couldnt uninstall Palm Desktop and installing from both E and Zire72 CDs doesnt work (zire cd says error 1714 and E cd tells me I already have newer Palm Desktop).

Posted by Abe on 2005-10-04

hi!  I'm having some problem with the photos synchronization. Photos can't be transferred fr. my pc to my palm.Before it works perfectly fine. I've deleted all the photos, and upload again, but it isn't working.Pls. let me know what to do. thanks!

Posted by gram on 2005-10-26